Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of dMondaine Inc., Copyright © 2014, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Credit Cards

We accept the following credit cards: Visa, MasterCard,  and American Express. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be immediately upon placement of your order.

 

Links 

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

 

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Orders will be held until all items are available and shipped as complete orders.  You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. 

 

Order Acceptance Policy 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. dMondaine reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item as a partial shipment.

 

Other Conditions 

We reserve the right to make changes to this site and these Conditions at any time.

 

Out-of-Stock Products 

We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping by emailing shop@dmondaine.com

 

Privacy 

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology, and we only store your credit card information if you ask us to do so.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the dMondaine website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties. 

 

Returns

We know you're going to love it and we're happy to take it back if you don't. Unfortunately we don't pay for return shipping, but we are happy to do a personal fitting before we ship so you get the perfect fit. Damaged or stained items returned that cannot be repaired will be returned to customer at customer's request, but refunds are not given for non-salable items.  Soiled items that require cleaning and/or retagging will be assessed a 20% service fee.

 

Shipping Policy 

Shipping Time -- Most orders received before 5:00PM Pacific Standard Time (PST - Los Angeles, CA) will ship the next business day, provided the product ordered is in stock. Most orders received after 5:00 PM PST will ship the next business day or the following. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

Shipping Region -- dMondaine only ships online orders within the United States.  For international locations, please see our Stockists page. 

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by dMondaine or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.  Feel free to contact us before you place an order to inquire about stock and shipping times.

 

Taxes

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the State of California. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

 

Typographical Errors 

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Have additional questions? Email us at shop@dmondaine.com